Express shipping is available for $18 on orders under $120, or you can upgrade to Express for $12 on orders over $120.
No, we currently ship within Australia only.
Orders are typically dispatched within 1–2 business days if items are in stock. Delivery times vary depending on your location:
Metro areas: usually 2–5 business days
Regional or remote areas: typically 5–10 business days
Please note that delivery timeframes are estimates and may vary due to carrier delays.
Yes, you will receive tracking details via email once your order has been dispatched.
No, we do not offer pickup at this time.
Orders and Support
If you need to make a change, please contact us as soon as possible at hello@mindfulmarlo.com.au. We’ll do our best to help before your order is dispatched.
Please contact us immediately. If your order hasn’t been dispatched yet, we can update your details.
Returns and Issues
Please refer to our Returns and Refund Policy for instructions on how to lodge a claim, including how to contact us and what information to provide. Claims must be made within 7 days of receiving your order.
We do not offer refunds for change of mind. Please choose carefully before purchasing.
Products
Our products are designed in Australia. To ensure quality and keep our products accessible, they are manufactured both locally and overseas with trusted suppliers.
Some zippers may feel firm on first use and will loosen with normal use over time. This is not considered a fault.
We love discovering new artists. Please email hello@mindfulmarlo.com.au with your website or social media links, and we’ll be in touch if it’s a good fit.
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